Customer Care & Support
We are Here To Support You Before, During, And After Your Purchase. Explore Our Complete Resource Center with Downloadable
Catalogs, Operation Manuals, Step-By-Step Service Guidance, and Answers to Common Questions, All Designed to Ensure Your Machine
Runs Smoothly and Your Business Grows Confidently.
Download
Access Essential Resources at Your Fingertips, From Product Catalogs and Machine Brochures to User Manuals and Technical Documentation.
These Downloads Are Here to Help You Better Understand, Operate, And Maintain Your Equipment with Confidence.
KTPC-C Series Wine Capsule Machine
TDS File
KTPC-CL Series Large Size Wine Capsules
Machine TDS File
KTPC-CS Series Small Size Wine Capsules
Machine TDS File
KTPC-D Series High Speed Wine Capsule
Machine TDS File
KTPC-E Series Champagne Capsule
Machine TDS File
KTPC-A Series Heat Shrink Wine Bottle Capsule
Machine TDS File
KTPC-AL Series Heat Shrink Capsule Making
Machine TDS File
KTPC-AG Series Heat Shrink Gas Capsule
Making Machine TDS File
KTGP-S Series Shrink Sleeve Seaming
Machine TDS File
KTCM-LS Series Heat Shrink Sleeve Cutting
Machine TDS File
KTGP-MS120 Series Rotogravure Printing
Machine TDS File
KTSM-C400 Series High Speed Slitting
Machine TDS File
Download Our Latest Catalogue
Just Click Button Below to Download our PDF Catalogue
If You Want to Get More Details of KETE’s Wine Capsule Machines
and Their Data Sheet, Please Download Our Catalogue to Check,
and You Will Get Everything Clear.
Comprehensive Quality Control System of
Our Wine Capsule Machine
From Production to Delivery and After-Sales Service, We Follow Strict Quality Control Procedures to Ensure Your
Wine Capsule Machine is Precise, Reliable, and Well-Supported Every Step of the Way.
During Production
- Our Experienced Engineers Supervise the Entire Production Process to Ensure Your Wine Capsule Machine Is Built to The Highest Standards
- Once Assembled, We Test the Machine with Actual Capsule Production to Ensure Proper Functionality.
- Every Function is Thoroughly Checked to Guarantee Top Performance Before Leaving Our Factory.
Before Shipping
- We Offer Both On-Site and Video Inspections Before Delivery for Your Peace of Mind.
- Extra Spare Parts Are Included with Every Order to Support Future Maintenance.
- Machines Are Coated with Anti-Rust Oil and Packed with Desiccants to Prevent Moisture Damage.
- For Safe Transport, Each Machine Is Disassembled and Securely Packaged.
After Sales
- Our Technicians Can Travel to Your Site for Installation, Setup, And Training.
- A 1-YEAR WARRANTY IS PROVIDED AFTER INSTALLATION.
- Our After-Sales Team Will Stay in Touch to Support Your Machine and Offer Timely Technical Solutions When Needed.
Customer Care
- At KETE, We Believe That Our Relationship With You Does not end With Machine Delivery; It Truly Begins. Our After-Sales Service is Designed to Support Your Long-Term Success Through Professional Installation, Training, Maintenance, And Ongoing Technical Support.
- Starting a New Bottle Capsules Packaging Project or Upgrading Your Current Process? KETE Offers Expert Consulting to Help You Optimize Machine Configuration, Select Compatible Materials, And Improve Production Efficiency. From Raw Material and Functions Selection to Productivity Improvement Strategies, We are Your Technical Partner.
Lift Time Service
- Each Kete Machine Comes with a Recommended Maintenance Program and Spare Parts List. We Stock Over 95% of Critical Components In-House and Offer Fast Shipment Options. Most Key Components are International Brands, Ensuring Reliable Local Support Where Needed.
- After Years of Operation, Machine Performance May Decline. KETE Can Perform Machine Audits to Assess Wear and Suggest Upgrades or Repairs to Restore Peak Performance. We Also Offer Functional Upgrades to Meet Evolving Production Needs as Your Business Grows.
Career Opportunities
If You Are Interested in Wine Capsule Machines and Share the Same Value With KETE.
Welcome to Join Us! E-mail: hr@ketegroup.com
Project Partner
The project partners are responsible for leading teams to manage relationships with existing and potential customers on specific machine projects. Coordinate team members to provide potential clients with appropriate information about our company, product lines, processes, and capabilities, while also establishing new clients globally.
Job Responsibilities
- Lead the Project Team
- Manage Relationships with Ongoing Clients
- Establish Cooperation With New Clients
- Help Clients Choice Right and Suitable Machines
- Professional Industry Knowledge Sharing
- Help the Service Team Communicate with Customers
Job Requirements
- Strong Leadership & Communication Skills
- Fluency in at Least One Foreign Language (Spanish/French/Russian/Arabic Preferred)
- 5+ years in International Machine Sales
- Willing to Learn & Share
- "Miker" Course Graduates Preferred
Field Service Technician
The Field Service Technician is responsible for understanding customer technical needs to achieve their packaging production line goals. Responsibilities for this position include visiting client installations at their local place of business to complete equipment startup, address machine service issues, and provide training.
No matter where you are if you are a proficient mechanic and willing to provide technical help, please contact us.
Job Responsibilities
- Help Customer Do Machine Installation
- Help Customers Solve Technical Issues
- Help Customers Upgrade New Parts
- Help Customers Upgrade Machine Program
- Help Customers Do Machine Training
Job Requirements
- Can Read Professional Electrical Drawing
- Can Read Professional Mechanical Drawing
- Can Use Electrical Parts Inspection Tools
- Mechanical Engineer Experience Over 2 years
- Can Speak English or Chinese
Sales Consultant
The sales consultant is responsible for managing relationships with ongoing and prospective clients. This individual will educate prospects with suitable information about our company, product lines, processes, and capabilities, while also establishing new clients globally.
Job Responsibilities
- Manage Relationships with Ongoing Clients
- Establish Cooperation With New Clients
- Help Clients Choice Right and Suitable Machines
- Professional Industry Knowledge Sharing
-
Help Service Teams and Customers
Communicate Effectively
Job Requirements
- Strong Interpersonal Communication Skills
- Fluency in at Least One Foreign Language (Spanish/French/Russian/Arabic Preferred)
- 2+ years in International Machine Sales
- Willing to Learn & Share
- "Miker" Course Graduates Preferred
Sales Consultant Intern
The sales consultant intern learns the relevant knowledge to prepare for the future as a sales consultant.
Job Responsibilities
- Learn Foreign Trade Knowledge
- Learn To Manage Alibaba & Made-in-china
- Learn to Manage Facebook, Linkedin, Twitter
- Learn to Manage Youtube, PS, PR
- Learn the Knowledge of Machines
- Learn Sales and Communication Skills
- Learning Content Creation
Job Requirements
-
Degree in International Trade, Economics,
Marketing or English - CET4/CET6/TEM8 Required
- Fluency in at Least One Foreign Language (Spanish/French/Russian/Arabic Preferred)
- Willing to Learn & Share
- "Miker" Course Graduates Preferred
Machine FAQ
Have Questions About Our Wine Capsule Machines? Find Quick Answers to The Most Common Topics, From Machine Features and Lead Times to Installation, Maintenance, Material, And Support. If You Don’t See Your Question Here, Feel Free To Contact us directly. We’re Happy to Help.
Factory Test Video
Maintenance, Material, And Support. If You Don’t See Your Question Here, Feel Free To Contact us directly. We’re Happy to Help.
champagne capsule machine video
champagne capsule machine video